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Author: Al Drake

Volvo Field Technical Support Specialist | Al spent the early parts of his career as a journeyman field technician in a similar role as current Volvo dealer technicians. He also spent time as a heavy equipment service manager and business owner. Over the past 15 years, Al has worked as a Volvo Field Technical Support Specialist (FTSS) working alongside technicians to troubleshoot construction machine maintenance issues on-site. He’s also a Volvo global certified trainer.